This Delivery Policy Statement sets forth the delivery policy pertaining to www.exogear.com (the "Site"). By using the Site, you are agreeing to the terms set forth in this Delivery Policy Statement.

Orders are usually shipped within 1-2 business days (for international orders, please allow 1 day extra processing time) after the order is placed, unless you are notified at the time of the order is placed or receive an email notice, that the item(s) are delayed, backordered, out of stock or unable to process your order due to incomplete information. It is essential that when placing your order, all fields are properly filled out for timely processing and delivery. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer), additional fees may apply to have the item(s) shipped to the correct delivery address.

Delivery times will vary depending on the shipping method you (the customer) choose during the check out process.
Domestic
UPS Ground (1-7 business days)
UPS 2 Day Air (2 business days)
UPS Overnight (1 business day)

International Orders (Please note: For international orders delivery times are estimated, actual delivery will vary pending customs clearance)
UPS International Ground (1-10 business days)
UPS International Air (1-3 business days)
USPS EMS (1-10 business days)
DHL Express (1-3 business days)